Should companies hold their employees responsible for
individual activity/activities on social media?
When the social networking began, many companies dealt with
it by not dealing with it; by this meaning they simply banned/blocked social
networking sites on the company network. Social media, while still a growing
trend, is fast becoming one of the most effective and important marketing
channels available to any business.
I agree with the fact that companies should hold their
employees responsible for individual activity/activities on social media.
Social media has become a way which people communicate these days, verbal
communication is being ignored lately because of social media. Many
employees these days tend to use social media at their workplace for their own
personal reasons and that is unacceptable. Yes, social media may be used at the
workplace but it must be used for things which are work related and will
benefit the company not only the employee.
Today’s young workers have grown up with internet access and
come to the job with the expectation that they will have those resources at their
disposal. If you deny them the ability to check their facebook pages during
lunchtime or tweet when they are taking a coffee break, they will find a way
around it or leave to work for a company that has fewer restrictions. There is
probably a case to be made for restricting usage of social networks by
employees while they are at work.
Companies that have a history of poor treatment of employees
or those companies with bullying aggressive work environments are discovering
that social networks are their worst enemies. On the other hand, companies
should be able to forbid employees from sharing trade secrets, financial
information, customer data and other important documents online.
With the majority of internet users now also engaging in
social interaction through platforms such as facebook, twitter, google, blogs
and you tube businesses can no longer afford to only market by means of
websites. Social media marketing allows for the extension of your business
online presence to where the users are.
The highly interactive and instaneous nature of social media
presents great opportunities as well as challenges for businesses. Brand can
now interact and engage with the target audience in ways never before possible,
but the media requires careful planning and execution to ensure brand
perception issues.
Social networking sites have become the modern-day water
coolers, they provide employees with an unprecedented platform to interact and
express their opinions about their co-workers, managers and jobs. Faced with
now undeniable reality of pervasive social networking by employees, many
employers have implemented various policies and practices to attempt to
mitigate any negative consequences of disgranted employees using social media
to post harmful remarks about work.
Organisations can’t let policy changes stop them from moving
forward. Instead they need to remain complaint, educate employees and build the
brand all at the same time.
It is important that we recognize the business value of
social media in order to connect with clients, employees and the media.
References
Debra Littlejohn Shinder, july 14, 2009 2:42 pm. Accessed on 9
march 2013
George F. Shell, February 9, 2011. Accessed on 9 march 2013
Waters, G.2012. ‘’social and media law enforcement’’. Accessed
on 9 march 2013